Reputation management
RepDesk
Your dealership’s reviews are costing you sales.
RepDesk brings every dealership review from Google, DealerRater, BBB and Yelp into one dashboard, drafts a reply to each one with AI and alerts you the moment a bad review lands.
RRepDesk · Westside Motors
Google 4.6DealerRater 4.8BBB A+Yelp 4.1
Reputation grade
A−
↑ from B+ last week
New · 2★ alertGoogle · 12 min ago
Mark T.
“Waited two hours for a scheduled oil change and nobody updated me…”
✦ AI draft reply
Hi Mark, we’re sorry about the wait. That’s not the experience we want for you. Our service manager will call you today…
Copy replyEdit
vs. nearby dealers
You4.6
Dealer A4.3
Dealer B4.1
Dealer C3.8
Top praise
Friendly sales staff
42 mentions
Top complaint
Service wait times
17 mentions
Response rate
94%
Area avg 61%
!
New 1★ review on DealerRater
Draft reply ready · RepDesk
What RepDesk does
Built for
Auto dealership owners and general managers.
One review inbox
Google, DealerRater, BBB and Yelp in a single dashboard, refreshed every 4 hours.
AI-drafted replies
A tailored response for every review, ready to copy and post.
Instant bad-review alerts
Email alerts for 1- and 2-star reviews, with a draft reply included.
Competitive intelligence
Benchmark ratings and response rates against nearby dealers.
Operational insights
Recurring complaint and praise themes, grouped for you.
Weekly grade
A weekly digest and an A–F reputation grade.
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