Privacy policy

Information we collect

When you contact us through the website, email, phone or WhatsApp, we collect the details you choose to share:

• Name, email address, phone or WhatsApp number
• Company name
• Your project details, budget and timeline
• The page you contacted us from

If analytics is enabled, we also collect anonymous usage data such as pages visited, device type and approximate country. We do not use this to identify you.

How we use it

• To reply to your enquiry and discuss your project
• To prepare proposals and provide our services
• To improve our website and understand which content is useful

We do not sell your personal information or use it for unrelated marketing.

Who we share it with

We use trusted service providers to run this website, such as our form delivery, email and analytics providers. They process data only on our behalf. We may disclose information if the law requires it.

How long we keep it

We keep enquiry details for as long as needed to respond and manage our relationship with you, and no longer than 24 months after our last contact unless you become a client.

Your rights

You can ask us to access, correct or delete your personal information, or to stop contacting you, by emailing [email protected]. If you are in the UK or EU, you also have rights under the GDPR, including the right to complain to your data protection authority.

Security

We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS) and access controls.

Contact

FocalId Technologies (Pvt) Ltd, Hatch Works, 14 Sir Baron Jayatilaka Mawatha, Colombo 01, Sri Lanka. Email [email protected].