- 10+
- years in the industry
- 3
- SaaS products in production
- 24/7
- support and monitoring
- 2
- offices in Sri Lanka
Companies we’ve built software for
What we do best
AI agents are only as good as the data and systems underneath them. We deliver all three, so your automation works in the real world.
Agentic AI development
Agents that plan, act and hand off to your team, automating whole workflows across sales, support, HR, finance and operations.
- New lead arrivesAuto
- CRM data pulledAuto
- Reply draftedAuto
- Call bookedDone
Heavy data loads and pipelines
High-volume batch and real-time pipelines that move, clean and process your data at scale, ready for analytics and AI.
Explore data pipelinesBusiness modernisation
Legacy systems, spreadsheets and manual steps replaced with modern, connected, AI-ready software.
Explore modernisationProven in our own products
AXIS HRM, Plonio and RepDesk run on the same engineering we bring to your project.
See our productsAI agents for every part of your business
We find the workflows where agents remove the most manual work, then connect them to your real systems and data.
Sales and reputation
Agents that monitor reviews, draft on-brand replies and alert managers the moment a customer is unhappy.
Customer service and commerce
Conversational agents that answer customers, take orders and update your CRM inside the chat apps they already use.
HR and people operations
Automated leave flows, payroll runs, letters and attendance tracking that free HR teams from admin.
Finance and lending
Loan workflows, repayment tracking and portfolio reporting that keep lenders in control of risk.
AI-powered products
SaaS products with AI built in, from AI-drafted replies to smart dashboards and alerts.
IT and operations
Automated pipelines, 24/7 monitoring and fast incident response that keep your systems running.
Why companies choose FocalID
A senior engineering partner in Sri Lanka, working as an extension of your team.
“FocalID has consistently proven to be a reliable and innovative partner for our PHP development, DevOps and Google Cloud needs. They deliver solutions that have significantly improved our operations.”
Mads LeveauZap TV Ltd- Senior engineers only
- Experienced people on every project. No juniors learning on your budget.
- Sri Lankan cost advantage
- Senior talent at a fraction of UK, European, US or Australian rates.
- Working-hours overlap
- Sri Lanka (GMT+5:30) overlaps the UK and Europe working day, with mornings for Australia and Asia.
- Your infrastructure, your choice
- We build on AWS, Google Cloud, Azure or your own servers, with CI/CD, monitoring and security set up from day one.
- One team, end to end
- AI, data, web, mobile, DevOps, QA and security under one roof.
- 10+ years of delivery
- Software, cloud and AI built for clients and run in our own products.
Start small. See results fast.
Pick a low-risk first step. Every engagement has a clear scope, timeline and price agreed upfront.
AI opportunity audit
Free, 30-minute call
We review your workflows and data with you, then send a one-page roadmap showing where AI agents will save the most time.
- Top 3 automation opportunities
- Effort and payback estimate
- One-page roadmap
AI agent pilot
Fixed price, 4 weeks
One working AI agent on your real systems, proven with your team before you commit to anything bigger.
- A live agent on one workflow
- Integration with your tools
- Results report and next steps
Data pipeline health check
Fixed price, 2 weeks
We audit slow or failing pipelines and heavy data loads and give you a clear plan to make them fast and reliable.
- Bottleneck and risk report
- Architecture recommendations
- Prioritised fix plan
Dedicated team
Monthly, start in 2 weeks
Senior engineers who join your team for AI, data, web, mobile or DevOps work, scaled up or down as you need.
- Senior engineers only
- Your tools and process
- Flexible monthly contract
Proven in the SaaS products we run ourselves
The same engineering behind our own platforms powers the agents and systems we build for you.
AXIS HRM
A central hub for automated HR workflows. Manage people, attendance, leave and payroll from one place, on web and mobile.
Explore AXIS HRMPlonio
A complete system for microfinance institutions: onboard members, approve and disburse loans, collect repayments in the field and track portfolio health in real time.
Explore PlonioRepDesk
RepDesk brings every dealership review from Google, DealerRater, BBB and Yelp into one dashboard, drafts a reply to each one with AI and alerts you the moment a bad review lands.
Explore RepDeskReady to put AI agents to work?
Book a free AI consultation. We’ll review your workflows and data and show you where agents can save the most time.